Returns & Exchanges

At SMAI, we stand by the quality of our gear and offer a hassle-free 30-day return policy for all unused equipment and apparel in original packaging. Whether you need a different size or changed your mind, we are committed to ensuring you have the right tools for your training.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the gear is in brand-new condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned gear, your refund or exchange will be processed within 5-7 business days.